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Get ready to catch the CRM 2015 wave!
Applies to: CRM 2015, CRM Online 2015 Update, Microsoft Dynamics Marketing 2015 Update, Microsoft Social Listening 2014 R2The next major update to the Microsoft Dynamics CRM family of products and...
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New feature coming in 2015! Create custom Help for your users
Applies to: Microsoft DynamicsCRM 2015, Microsoft Dynamics CRM Online 2015 UpdateHave you ever wanted to customize the default CRM Help content and extend it to cover all the custom developments you’ve...
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Looking for help for the CRM product family
Whether you’re an administrator, a developer or a daily user, here’s a collection of links to help for Dynamics CRM, Dynamics Marketing and Social Listening!Microsoft Dynamics CRMVisit the CRM Help...
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CRM 2015 prerelease content is here!
Here’s where to find all the new preview documentation available for the Microsoft Dynamics CRM Online 2015 Update and CRM 2015 (on-premises).Start hereCRM Help CenterThis central information hub gives...
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CRM basic training for people who don’t have a lot of time to read (new eBook...
The Microsoft Dynamics CRM Basics eBook contains a quick run-down of the basics anyone needs to know to move customers through the sales cycle or resolve a service issue successfully.You learn how...
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4 timely tips to track your notes and activities in Microsoft Dynamics CRM
In Microsoft Dynamics CRM, you use activities to keep track of all your customer communications.For example, you can take notes, send email, make phone calls, set up appointments, and assign yourself...
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Set your default dashboard in Microsoft Dynamics CRM
In Microsoft Dynamics CRM, each time you sign in to the system you’ll see the dashboard, which gives you easy-to-read charts and graphs that help you see how you and your team are doing with key...
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New Mobile App Samples
We’re happy to release a collection of mobile app SDK samples to help deliver mobile-first solutions with Dynamics CRM. These starter apps for iOS, Android, and Windows platforms are for mobile...
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Now available: Videos for the release of Microsoft Dynamics CRM 2015
These videos feature key components of Microsoft Dynamics CRM Online 2015 Update and Microsoft Dynamics CRM 2015 (on-premises).Check out these new videos that provide a comprehensive overview of the...
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Now available: Videos for the release of Microsoft Dynamics Marketing 2015...
These videos feature key components of Microsoft Dynamics Marketing 2015 Update.Check out these new videos that provide a comprehensive overview of the capabilities we have delivered in Microsoft...
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Introducing the first update to the Deploying and Administering CRM Online...
Allow me to get you up to speed on what is going on in the world of CRM documentation for administrators and IT professionals. Update version 7.0.1 of the Deploying and Administering CRM Online and CRM...
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New CRM for Outlook Basics eBook joins growing family of Dynamics CRM eBooks
With the CRM for Outlook add-in, you can take advantage of all that CRM has to offer directly from the familiar Microsoft Outlook interface. And now there’s an eBook that walks you through the steps of...
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CRM for Outlook User’s Guide page is THE source for Outlook Help and training
Looking for info on Microsoft Dynamics CRM for Outlook? Check out our new CRM for Outlook User’s Guide page, your starting point for Help and training on CRM for Outlook. On the User’s Guide page,...
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Top Respected Reseller Introduces a Cloud Financial Online Business Solution...
Online Business Management Cloud Solution Built On Microsoft Dynamics CRMSouthfield, Michigan - March 17, 2015– John Silvani, President & Founder of Gravity Software™ (Gravity) introduces the...
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Announcing the Release of Microsoft System Center Management Pack for...
We are very excited to announce the release of the Microsoft System Center Management Pack for Dynamics CRM 2015! You can get the System Center Operations Management pack from the Microsoft Download...
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CRM Online 2015 Update 1: official pre-release content is here!
The pre-release documentation is now available for Microsoft Dynamics CRM Online 2015 Update 1. More content is being prepared for launch, and we’ll be sure to notify you as it’s ready. Meanwhile, here...
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Interested in learning how server-side sync works?
We have recently published the Server-side Synchronization in Dynamics CRM and Dynamics CRM Online white paper. This paper describes in detail the process for synchronizing accounts, contacts, tasks,...
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